Shipping policy

Shipping Policy (Pakistan)

Order Processing:

• Orders are typically processed within 1–3 business days after payment confirmation.
• During sale periods or holidays, processing may take slightly longer.

Shipping Methods & Delivery Times:

• We ship via [Postex / Leopards  / etc.] depending on your location and order size.
• Estimated delivery times within Pakistan:
  • Major cities (Karachi, Lahore, Islamabad, etc.): 2–5 business days
  • Other cities and towns: 5–10 business days
• Delivery times may vary due to local postal delays or unforeseen circumstances.

Shipping Costs:

• Shipping charges are calculated at checkout based on your location and order weight.
• Free shipping may be available for orders over [set amount] PKR.

Tracking Your Order:

• Once your order is shipped, a tracking number will be provided via email or SMS.
• You can track your shipment directly with the courier service.

Customs & Duties:

• All prices are inclusive of domestic taxes.
• For international shipments, customs duties may apply, but for Pakistan-only shipping, this usually does not affect your order.

Lost or Damaged Packages:

• If your order is lost or arrives damaged, please contact us within 7 days of delivery.
• We will work with the courier to resolve the issue or arrange a replacement/refund.

Contact Us:

• For any shipping inquiries, reach us at [coolcubi.store@gmail.com].